Our worldwide service team offers flexible support of each of our instruments. This service is made available either on-site, by telephone or by accessing our internet site. Due to a high standard of continuous trainings, our service engineers are very familiar with the instruments. Close contact with the developers of the hardware and software and with the production and marketing teams guarantee a very high standard of service.
This is what you can expect from us
- Distance support via telephone, e-mail and internet remote access
- Competent on-site support
- Performance and merits suited to your needs
- Promptness due to an optimal resource planning by our experienced staff
- Well-adapted maintenance and service contracts
- Simple budgeting and varied payment arrangements
- Individual optimization and enhancement of your system
"I appreciate the fast and friendly service in coming to my site to make some repairs to our CyBi®-Well. But even though it was short notice, we had someone here within a couple of days. I believe that many other companies can learn a thing or two from CyBio."
Satisfied Service Customer
of a leading US-Biotech Company
We value your satisfaction!
Our Service Team will be at your side.